Frequently Asked Questions
Where is your office located?
6725 Highway 17 Clarkesville, Georgia 30523 Corporate Office
8016 South Main Street Helen, Georgia 30545 Satellite Office
- What are your office hours?
Cabin Rentals of North Georgia is open Monday through Saturday from 9AM to 6PM and Sundays from 10AM to 6PM. There is someone on the phones until 9PM.
- How far are your rentals from Helen?
Most of our homes are located within 12 miles of Helen. Some are within walking distance of Helen.
- Are your cabins pet-friendly?
Some of our cabins are pet-friendly, but not all of them. Check individual property pages for more information.
- What time is check-in/check-out?
Check-in is at 3:00 pm; check-out is at 11:00 am.
- What credit cards do you accept?
We accept VISA, Mastercard and Discover
- When is total payment due?
Balance must be paid in full 15 days prior to arrival.
How old must the responsible party be?
All registrants must be at least 21 years of age.
- Where can I get firewood?
You may purchase firewood at the store. A wheelbarrow-full is $10 and has 20-22 pieces. A bundle of wood is $4.00. Starter logs, fat lighter, and kindling are also available.
- Where is the nearest grocery store?
Betty's Country Store is located on the north end of Helen on the left. Ingles Supermarket is located on Helen Hwy. on the left as you are heading south. Betty's is open 7 days a week from 7AM to 9PM. Ingles is open 24 hours a day.
- What will I need to bring and what will be provided at the cabin?
We provide 1 shampoo, mouthwash, hand lotion, 2 soaps, and all linens. Kitchens are fully-equipped as well. You will only need to purchase your own groceries if planning to cook at the cabin. A complete list is provided on individual property pages.
- Where is the closest Walmart?
There is a Walmart in Cleveland. Take Helen Hwy toward Cleveland (you will see Ingles on the left), turn left on 129 South through the square. Walmart is at the first light on the left.
Feel free to contact us anytime with any additional questions you may have!